Reference

What You Agree To When You Use agam62

These terms set out the rules that apply to your account, your transactions through DANA, OVO, or GoPay, and your access to the lobby — available where local law permits.

Account eligibility rulesDANA, OVO & GoPay payment termsWithdrawal verification stepsAccount suspension conditionsGoverning jurisdiction notice

Explore the Lobby Read FAQ

ACCOUNT SECURITY

How We Protect Your Account and Data

Your account data and transaction history are stored with encryption in transit and at rest. We do not share your personal details with third parties except where required to process a payment through DANA, OVO, or GoPay, or where local law compels disclosure. You can request a copy of the data we hold on your account by contacting support with a written request and your verified account ID. Players in Bandung and across Indonesia can submit data requests through the same live chat channel used for payment queries.

Data Retention We keep account and transaction records for as long as required by applicable law. Once that period ends, records are deleted or anonymised from our systems.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No advertising cookies are placed without your consent.

Account Verification Withdrawals require identity verification before funds are released to your DANA, OVO, or GoPay wallet. Submit your ID through the account settings page.

Change Requests To update your registered email, phone number, or linked e-wallet, contact support directly. Changes take effect after we confirm your identity via OTP.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about a transaction made via DANA, OVO, or GoPay, our support team handles account and policy queries around the clock. Raise your concern through any of the channels below and include your account ID for faster handling.

How These Terms Apply to Your Account

agam62 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form the agreement between you and agam62 for every session, transaction, and account action you take on this platform. They apply regardless of whether you access the lobby from a mobile browser or a desktop connection. Eligibility to use the platform depends on your

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local law — if online gaming is restricted or prohibited in your region, these terms do not grant you permission to proceed. We reserve the right to update these terms; when we do, the revised version takes effect as soon as it is published here. Continued
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use of your account after an update means you accept the new terms. If you disagree with any part, the correct step is to stop using the platform and request account closure through our support channel. Your payment activity — including deposits sent via DANA, OVO,
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or GoPay — is subject to the transaction rules in the payments section of these terms. Funds already processed cannot be reversed except where our withdrawal policy explicitly allows it. Account credentials are your responsibility; sharing login details with another person is a breach of these
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terms and may result in suspension.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about account rules, payment conditions, and your rights under these terms. If your question is not covered here, live chat is the fastest path to an answer.

We update these terms when our policies change. The revised version is published here immediately. Continuing to use your account after an update means you accept the new version.

A breach — such as sharing account credentials or attempting to manipulate a transaction — may result in account suspension. We will notify you via your registered contact before taking action where possible.

Yes. Raise a payment dispute through live chat with your transaction reference and the e-wallet used. We review disputes and respond within one business day.

Contact support with a written request and your verified account ID. We will confirm what data we hold and provide it in a readable format within the timeframe required by applicable law.

Access depends on whether online gaming is permitted under local law in your region. These terms do not override local legal restrictions; use the platform only where your local law allows it.

Request account closure through live chat or email. Any verified balance in your account wallet will be processed to your linked DANA, OVO, or GoPay account before closure is confirmed.

What You Agree To When You Use agam62

How We Protect Your Account and Data

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms change, and will I be notified?

02 What happens if I breach these terms?

03 Can I dispute a DANA or OVO transaction under these terms?

04 How do I request the data agam62 holds on my account?

05 Is my account access affected by my location in Indonesia?

06 How do I close my account under these terms?

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