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How agam62 Handles Your Personal Data

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with care at every step. This page explains what we collect, why we collect it, and how you can request changes or removal at any time.

DANA, OVO, GoPay wallet data protectedAccount access secured with OTP verificationData requests handled via live supportNo data sold to third partiesAvailable where local law permits

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PERLINDUNGAN DATA AKUN

How We Protect and Manage Your Data

Data security at agam62 is built around the account layer — the point where your identity, your wallet, and your session all meet. Every login triggers an OTP check tied to your registered contact, so access requires something only you hold. Here is how we handle the four areas that matter most to your privacy.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and to remember your preferred wallet — DANA, OVO, or GoPay — so you do not re-enter it each visit.

Account Security and OTP

Every new login from an unrecognised device triggers an OTP sent to your registered number. This step prevents unauthorised access even if your password is compromised.

Data Retention Period

We retain your account and transaction data for as long as your account is active and for the period required by applicable law after closure. You may request a summary of retained data at any time via live chat.

Requesting Data Changes

To correct or delete personal data, contact support through live chat or email with your account name and the specific data you want changed. We will confirm the action once completed.

What We Collect and Why It Matters

agam62 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run your account securely — your registered name, contact details, and the e-wallet identifiers you link for deposits and withdrawals via DANA, OVO, or GoPay. We also collect device and session data each

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time you log in, which helps us detect unusual access patterns and keep your account from being used without your knowledge. Transaction records — amounts, timestamps, and wallet references — are retained as required by applicable financial and regulatory obligations in the regions where we operate.
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We do not sell, rent, or share your personal data with advertisers or unrelated third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those processors need to complete your transaction. If you access the platform from Bandung or
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anywhere else in Indonesia, the same data-handling standards apply. Availability of our services depends on local law and eligible regions, and our data practices align with those jurisdictional requirements.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HUBUNGI TIM KAMI

How to Reach Us About Your Privacy

If you want to review, correct, or remove your personal data, our support team is the fastest path. Reach us through live chat directly inside your account dashboard, or use the contact options below. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Our support team handles data access and correction requests around the clock.

Email Support

Send your data request to our support address. Include your registered account name and the wallet type — DANA, OVO, or GoPay — linked to your account.

Account Settings

Some personal details — display name, contact number, linked e-wallet — can be updated directly from your account settings page without contacting support.

Your Privacy Questions, Answered

These are the questions we hear most often about how your data is handled on this platform. If your question is not covered here, live chat is the fastest way to get a direct answer.

We collect your registered name, contact details, and the e-wallet identifiers — DANA, OVO, or GoPay — you link to your account. Device and session data is also logged each time you sign in.

Wallet data is shared only with the relevant payment processor to complete your transaction. We do not share it with advertisers, data brokers, or any unrelated third party.

Open a live chat from your account dashboard and ask for a data summary. Include your registered account name so our team can locate and compile your records promptly.

Yes. Contact support via live chat or email with your account name and a deletion request. We will process it in line with applicable legal retention requirements for your region.

Every login from a new device requires an OTP sent to your registered contact. This verification step is active by default and cannot be bypassed without access to your registered number.

We use session cookies to maintain your login state and remember your preferred payment method. You can clear or block cookies through your browser settings, though some account features may be affected.

How agam62 Handles Your Personal Data

How We Protect and Manage Your Data

Cookies and Session Tracking

Account Security and OTP

Data Retention Period

Requesting Data Changes

How to Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

Your Privacy Questions, Answered

01 What personal data does agam62 collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet information shared with anyone?

03 How do I request a copy of the data agam62 holds about me?

04 Can I ask agam62 to delete my personal data?

05 How does agam62 protect my account from unauthorised access?

06 Does agam62 use cookies, and can I turn them off?

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